Frequently Asked Questions
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and secure online payment gateways depending on region.
How long does shipping take?
Average shipping time is 5–10 business days depending on your location and product availability.
Do you ship internationally?
Yes, we offer worldwide shipping. Delivery time and cost vary based on destination country.
How can I track my order?
You can track your order using our Track Order page with your email and order number.
What is your return policy?
Returns are accepted within 7–14 days for unused items in original packaging.
Can I modify or cancel my order?
Orders can only be changed or canceled if they haven’t been processed for shipping.
What if my item arrives damaged?
If your item is damaged, contact our support team with photos for immediate assistance.
Are your products authentic?
Yes, all products are quality-checked and sourced from reliable suppliers.
Do you offer discounts?
We frequently run seasonal sales and offer exclusive deals to newsletter subscribers.
How can I contact support?
You can contact us anytime via our support email or contact form. We respond within 24–48 hours.